case study: adopt a family


what: Adopt A Family

when: Fall/Winter 2017

the plan: Neighbors 4 Neighbors, a nationally recognized non-profit dedicated to “connecting those in need with those who can help,” operates an annual Adopt A Family drive to ensure that all South Florida families can celebrate a happy holiday season.

theAOinsight Group was contracted to operate a full social media campaign including strategy, content development, graphic design, engagement, and tracking. In addition, we provided a suite of organizational services which included, but were not limited to, liaising with social workers, community agencies, donors, and families by phone and through more than 300 individual emails; recruiting participant social service agencies and training them to use the web interface; as well as troubleshooting and assessing recommendations for improvements to the website and program to improve participants’ experience for years to come.

The campaign also included an unexpected challenge – Hurricane Irma and the destruction it caused in our community, necessitating that we recruit and engage with community-based organizations in Monroe County as well as Miami-Dade and Broward to ensure that disaster relief needs were met.

#AOinsight staff logged more than 1,000 work hours on this campaign, and the results showed, achieving nearly 30,000 organic social impressions – but, most importantly, resulting in holiday cheer for more than 500 local families in need!


the numbers

total posts: 192

total graphics created: 35

emails sent: 300+

training sessions delivered: 5

troubleshooting hours logged: 500+

resulting in… 29,095 organic social impressions, 1,557 organic engagement, and 505 families adopted!

Special thanks to Neighbors 4 Neighbors for bringing inviting us to implement this important community initiative!

We invite you to check out our campaign recap report.

theAOinsight 2017 report

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